Return & Refund Policy

At our boutique, every piece is crafted and packed with care, and we truly value the love you show to our small business. Because each order is made or curated specially for you, we currently do not offer returns, exchanges, or refunds on any products.

We know this is different from larger brands, so we want to be completely transparent about why:

Why We Don’t Offer Returns or Refunds

As a small business, every order directly supports our artisans, production team, and the growth of our brand. Accepting returns often means the product can no longer be resold, which leads to significant loss for a business our size. To maintain fair pricing and continue offering high-quality pieces, we have adopted a no return, no refund policy.

Quality Assurance

Before any product leaves our studio, it goes through a detailed quality check to ensure it meets our standards.
We only ship pieces we are confident you’ll love.

In Case You Receive a Damaged or Incorrect Product

We understand that rare issues may occur during transit.
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with:

• Your order number

• Clear photos of the issue

• An unedited unboxing video (required for claim validation)

Once our team reviews the case, we’ll work with you to provide the best possible resolution.

Colour & Texture Disclaimer

Slight colour variations may occur due to screen settings, lighting, and fabric dye batches. These subtle differences are normal and not considered defects.

We’re Here to Help

While we can’t offer returns or refunds, we are always just a message away to assist you with size guidance, styling help, or product questions before you place your order, so you shop confidently and happily.

Thank you for supporting a small business and helping us grow.
Your trust and kindness mean the world to us. 🌿✨